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Use our shopping cart with secure ordering, available on every shopping page. A cart FAQ and help page is available. We also accept orders by phone, fax, or mail. Other ordering information: Our Return/Refund Policy - Shipping Information - Payment Policy - Errata
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Para nuestros clientes que hablan español: Esta pagina en español... (This page in Spanish...)
A contact telephone number is required for all shipments outside the USA.
Multilingual Books 11515 NE 26th Ave Suite 201 Seattle, WA 98125
Our goal is to provide our customers with the most reliable, economic, and faster service possible. Regular shipments will be sent by UPS, or USPS PRIORITY MAIL. If you have a preference please specify. For questions about shipping please e-mail info@101language.com.
Important Notes: All international shipments are subject to local duties and taxes. These taxes are in addition to what you pay us for the product and shipping. They may be collected by your customs office or by the UPS broker in your country. We do not receive any benefit from these taxes, nor can we predict or alter the amount charged by local customs officers. All local taxes and duties are the sole responsibility of the recipient. If you have concerns regarding duties please contact your local customs office. A reliable local contact phone number is mandatory for shipments to foreign countries.
Special Terms and Conditions: UNDER NO CIRCUMSTANCES CAN WE ACCEPT RETURN OF SHIPMENTS REFUSED BY THE CUSTOMER BECAUSE OF LOCAL DUTIES OR TAXES. BECAUSE OF THE EXTRAORDINARY EXPENSE INVOLVED WE CANNOT RETRIEVE SUCH PACKAGES AND THEY MUST BE ABANDONED IN CUSTOMS. ABANDONED SHIPMENTS CAN RECEIVE NO REFUND OR EXCHANGE CREDIT.
To best serve you we use UPS Worldwide Express or USPS International Express (EMS) for service on most international orders. Both methods provide fast, trackable and insured shipping. Time in transit for UPS is 2-3 business days to major European centers. Asian and African shipments will take 4-6 business days. USPS Express shipments will often take longer. Because customs can cause delays we cannot always guarantee delivery dates for international shipments. If time is essential to your order please inquire.
UPS cannot serve PO Boxes except in some Mid-Eastern and African nations.
We use USPS Global Priority for small items valued under $75.00. This service is not available in all countries.
A contact telephone number is required for all international shipments.
UPS Worldwide Express Shipping Rates
USPS International Express Shipping Rates (EMS)
USPS Global Priority Mail Shipping Rates This usually takes 4-6 days for delivery (not guaranteed); no tracking or insurance is available, and is not available in all countries. It will be used only for small items valued under $75, and the price for up to one pound is $15.
Both USPS & UPS, have tracking and insurance up to $100.00. They take about the same time for delivery. We will usually ship by UPS unless you specify a preference. USPS express service is not available to all countries, or all locations in some countries. UPS does not serve all countries. Other restrictions may apply. In some areas where security is a concern we will ship only by UPS.
The final determination of shipping costs and service can be made only after your order is processed. If you have any questions please e-mail: info@101language.com